Policies / Cancellations

Sarah require 24 hours notice for all cancellations. A fee will be charged for any cancellations less than 24 hours.


If you book in for any service, you will be charged for the full cost of that appointment. Timings are allotted at the time you book in, if you decline a shampoo or insist on a dry cut you will still be charged the full cost. Pricing is based on your booking.


I will gladly make adjustments for free if you contact me with your concerns within a week of your appointment.


I am always happy to receive feedback from my clients. I am always willing to learn or try something different. It is important for you as the client to feel at ease with voicing your concerns as we get to know one another or try to achieve a new look for you. It is important to me that you are satisfied with the services I perform, so please feel free to call me to discuss any concerns you have.

Thank you!